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Delivery & Returns Information

Introduction

Product Prices & Delivery Charges

Delivery Information

Glitter Wallpaper Returns & Faults

All glitter wallpaper is bespoke and made to order.

Orders placed for these products are non-refundable. We are unable to refund these products once they have been cut and applied to the wall.

Glitter wallpaper products must be opened upon receipt and thoroughly inspected within 24 hours of receipt of delivery. Your order must be rolled out and inspected in its entirety for faults or shading differences. In lighter shades of glitter wallpaper there may be darker flecks visible; these are part of the manufacturing process and therefore not a defect of the Product and can normally be brushed out with a soft brush.

 

If your parcel arrives damaged then please refuse deliver; if you accept receipt of a damaged parcel then we are unable to raise this with our courier company.

Where items have been applied to the wall / cut into lengths no refunds will be given. No decorators costs will be reimbursed where a faulty Product has been applied to the wall and our decorating instructions have not been followed.  

Any faults should be reported immediately via email stating your order number together with photographs for inspection. Should you product deemed to be faulty once our Quality Control Team have reviewed your case then you will be offered a replacement.

All of the faulty Product is to be returned to us in original packaging in its entirety. Returns will be borne at our cost only where items are faulty.

Wallpaper Returns & Faults

Missing, Incomplete or Damaged Orders

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